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The Register of Known Spam Operations
Data Champions / Sloan Marketing

Evidence Menu:

Data Champions / Sloan Marketing Index


Country: India
State:
Low-grade "e-marketing" type spammer Sam Surapaneni has been at it for years. Many names, domains, aliases, disposable phone numbers and PO Box drops for USA "offices". Typically connects from dynamic Indian IPs. Such a tangled web he weaves!


Data Champions / Sloan Marketing SBL Listings History
Current SBL Listings
Archived SBL Listings

spanoutsourcing.com



[whois.paycenter.com.cn]

Domain Name : spanoutsourcing.com
PunnyCode : spanoutsourcing.com

Registrant:
Organization : Li Huan
Name : Li Huan
Address : Licheng 101
City : putianshi
Province/State : fujiansheng
Country : china
Postal Code : 351100

Administrative Contact:
Name : Li Huan
Organization : Li Huan
Address : Licheng 101
City : putianshi
Province/State : fujiansheng
Country : china
Postal Code : 351100
Phone Number : 86-138-6094322
Fax : 86-138-6094322
Email : dougie.browny@gmail.com

Technical Contact:
Name : Li Huan
Organization : Li Huan
Address : Licheng 101
City : putianshi
Province/State : fujiansheng
Country : china
Postal Code : 351100
Phone Number : 86-138-6094322
Fax : 86-138-6094322
Email : dougie.browny@gmail.com

Billing Contact:
Name : Li Huan
Organization : Li Huan
Address : Licheng 101
City : putianshi
Province/State : fujiansheng
Country : china
Postal Code : 351100
Phone Number : 86-138-6094322
Fax : 86-138-6094322
Email : dougie.browny@gmail.com


$ host -t ns spanoutsourcing.com
spanoutsourcing.com name server ns1.wellpie.net.
spanoutsourcing.com name server ns2.wellpie.net.
$ host spanoutsourcing.com
spanoutsourcing.com has address 218.202.226.152
spanoutsourcing.com mail is handled by 0 mail.spanoutsourcing.com.
$ host www.spanoutsourcing.com
www.spanoutsourcing.com has address 218.202.226.152
$ host mail.spanoutsourcing.com
mail.spanoutsourcing.com has address 218.202.226.152


[whois.onlinenic.com]

Registrant:
sun zhao liang xwidc@163.com +86.5923119222
xiamenxiaoweikejiyouxiangongsi
simingqulianqiandongluhonglianli91haolou303shi
xiamen,Fujian,CN 361000

Domain Name:wellpie.net
Record last updated at 2006-08-29 00:06:03
Record created on 2005/7/1
Record expired on 2011/7/1

Domain servers in listed order:
ns1.wellpie.net ns2.wellpie.net

Administrator:
name: sun zhao liang
mail: xwidc@163.com tel: +86.5923119222
org: xiamenxiaoweikejiyouxiangongsi

address: simingqulianqiandongluhonglianli91haolou303shi
city: xiamen
,province: Fujian
,country: CN
postcode: 361000

Technical Contactor:
name: sun zhao liang
mail: xwidc@163.com tel: +86.5923119222
org: xiamenxiaoweikejiyouxiangongsi

address: simingqulianqiandongluhonglianli91haolou303shi
city: xiamen
,province: Fujian
,country: CN
postcode: 361000

Billing Contactor:
name: sun zhao liang
mail: xwidc@163.com tel: +86.5923119222
org: xiamenxiaoweikejiyouxiangongsi

address: simingqulianqiandongluhonglianli91haolou303shi
city: xiamen
,province: Fujian
,country: CN
postcode: 361000




URL: http://www.spanoutsourcing.com/

Server IP address is 218.202.226.152

HTTP/1.1 200 OK
Connection: close
Date: Fri, 31 Jul 2009 x GMT
Accept-Ranges: bytes
ETag: "509bfe5f6710ca1:5a8"
Server: Microsoft-IIS/6.0
Content-Length: 18464
Content-Location: http://www.spanoutsourcing.com/index.html
Content-Type: text/html
Last-Modified: Wed, 29 Jul 2009 16:12:31 GMT
X-Powered-By: ASP.NET

<table width="100%" border="0" cellspacing="0" cellpadding="0">
<tr>
<td>&nbsp;</td>
</tr>
</table>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<title>[Span Outsourcing]</title>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<SCRIPT language=Javascript1.2>

// ***********************************************
// AUTHOR: WWW.CGISCRIPT.NET, LLC
// URL: http://www.cgiscript.net
// Use the script, just leave this message intact.
// Download your FREE CGI/Perl Scripts today!
// ( http://www.cgiscript.net/scripts.htm )
// ***********************************************

message = "Function Disabled!";

function NoRightClick(b) {
if(((navigator.appName=="Microsoft Internet Explorer")&&(event.button > 1))
||((navigator.appName=="Netscape")&&(b.which > 1))){
alert(message);
return false;
}
}
document.onmousedown = NoRightClick;

[...]

<map name="Map2">
<area shape="rect" coords="26,65,131,95" href="24hour.html">
<area shape="rect" coords="26,95,130,124" href="facility.html">
</map>
<map name="Map3">
<area shape="rect" coords="24,62,137,89" href="flying.html">
<area shape="rect" coords="26,120,137,149" href="bangalore.html">
<area shape="rect" coords="27,156,162,189" href="india.html">
</map>
<map name="Map4">
<area shape="rect" coords="26,33,112,62" href="24hour.html">
<area shape="rect" coords="26,64,114,92" href="facility.html">
</map>
<map name="Map5">
<area shape="rect" coords="29,1,119,33" href="flying.html">
<area shape="rect" coords="29,32,124,60" href="bangalore.html">
<area shape="rect" coords="29,64,127,90" href="bangalore.html">
<area shape="rect" coords="28,97,154,134" href="india.html">
</map>
<map name="Map6">
<area shape="rect" coords="3,3,409,36" href="business.html">
</map>
</body>
</html>


"


Welcome to SPAN Outsourcing.
We offer business process outsourcing solutions to our global clients by leveraging process, domain and people management expertise. Our clients need a strong partner with the expertise, resources, and proven solutions to help navigate a dynamic business environment. SPAN Outsourcing partners with numerous large and mid tier organizations in North America and Europe providing the following suite of services:

Inbound Contact centers & Outbound Contact centers
Sales and Business Development, Customer service, Sales, Enterprise/IT Help desk, Technical Support and Account Enrollment & Activation, Collections, Customer satisfaction Surveys.

IT /Software/ Transaction processing
Imaging & Workflow, Data Processing & Management, Correspondence handling, Account Opening & Maintenance, Claims processing.

Content Creation, Data Management and List Building
Custom Database Building, Email Appending, List Development, Email Template Creation, Graphics / Animation, E learning/ E publishing, Website maintenance and support.

Web based services and Marketing Solutions
Email processing, 24hr Live Chat support. , Knowledge Base Management, VOIP support, Email Marketing, Click-thru Tracking and Lead Generation.

We have total employee strength of 500+ and have two operating centers in India, at Bangalore, Karnataka (over 25,000 sq feet). Our infrastructure set up consists of two interconnected Telecom Centers in the U.S. and two in the U.K., linked to the two centers in India through terrestrial fiber and satellite links, ensuring multiple redundancies.Our objective is to provide our clients the benefits of outsourcing while effectively managing and mitigating risks associated with off-shoring based on our experience and process management skills. No wonder our customers trust us. Our focus is on building long and deep relationships with our clients, and we view ourselves as a strategic extension of their capacity and not as an external company.


Best viewed in 1024 x 768 pixels
Copyright © 2004-05 SPAN outsourcing- All Rights Reserved
"


http://www.spanoutsourcing.com/contact.html - No phone or fax, just a webform and "info@spanoutsourcing.com".

http://www.spanoutsourcing.com/work.html - jobs@spanoutsourcing.com and a webform.

http://www.spanoutsourcing.com/career.html - hr@spanoutsourcing.com and a list of job titles.

http://www.spanoutsourcing.com/facility.html
"
Span Outsourcing, Bangalore
World Class Infrastructure!
Available to you
STAR offices, Bangalore
Right in the Middle of the City
Infrastructure par excellence
Typical Office Setup
Right in the Middle of the City
Infrastructure par excellence
US offices: Houston, San Francisco, New York
Sales and marketing offices
European HQ, Ireland
Right in the Middle of the City
Infrastructure par excellence
"

http://www.spanoutsourcing.com/delivery.html
"
DELIVERY CHANNELS

We understand your business and seek to build strong working relationships that deliver results. Our competitive pricing structure, on-site / offshore, delivery methodology and unique engagement models help deliver value from day one. Our quality commitments and innovative thinking are inherent in all our client engagements.

Our fully functional, highly scalable, globally networked and secure offshore computing and physical infrastructure facilities, combined with our unique onsite/offsite/offshore delivery model are focused on offering you the best possible ROI.

We bring the expertise to support your processes through multiple delivery channels. We communicate and process through different mediums across various domains and processes. 'Center of Excellence' brings best practices and learning to further enhance our skills in the use of these channels.
» Voice
We provide support via telephone for a host of Fortune 500s and world's leading companies. The spectrum of services includes customer care, technical support and outbound programs. Given below are some of the services we provide:
 Customer service
 Telemarketing / telesales
 Collections
 Technical support
 Loyalty programs
 Booking and reservations
 Service activations
 Complete query resolution
 Escalated calls
 Payroll processing
 Customer satisfaction surveys

» eMail

We provide support for global companies and the responses vary from simple to complex.
We have the experience to control scale with complexity and have very successfully handled
the peak season for our clients. We have established it self through the eMail processes
and has gained competencies in other channels. Our services include:
 Customer care
 Technical support
 Orderfulfillment
 Verification
 Complete querry resolution
 Escalated cases

» Chat
We are the pioneer in technical support through real-time chat by migrating phone users. We have expertise in providing chat support for:
 Customer care
 Technical support

» Data (Back-office and Transaction Processing)
We provides backend support and processes a high volume of transactions for its clients. Our systematic approach towards training, quality control and service delivery helps our agents / associates process transactions and consistently perform above the clients' enterprise averages. We delivery high accuracy and provide support in:
 Research, analyze and resolve queries
 Claims registration, processing and adjudication
 End-to-end order fulfillment and logistic management
 Correspondence management
 Service changes
 Liability processing
 Account verification and confirmation
 Information validation
 Skip tracing
 Documentation
 Payroll processing
 Account maintenance
 Application processing
 Data conversion
"


The Register of Known Spam Operations (ROKSO) collates information and evidence on entities with a history of spamming or providing spam services, and entities affiliated or otherwise connected with them, for the purpose of assisting ISP Abuse Desks and Law Enforcement Agencies.
The address of this ROKSO record is: https://www.spamhaus.org/rokso/evidence/ROK8819/

The above consists of information in the public domain. The Spamhaus Project makes every effort to avoid errors in information in the ROKSO database, and will correct any errors as soon as it is able to verify the correction, but accepts no responsibility or liability for any errors or omissions, or liability for any loss or damage, consequential or otherwise, incurred in reliance on the material in these pages. The Spamhaus Project makes no warranties or representations as to the accuracy of the Information in ROKSO records. The information in the ROKSO database is for information purposes only and is not intended as legal advice of any kind.

For information on contacting the ROKSO Team regarding any factual errors in this record, see the ROKSO FAQs.
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